ik777's Privacy Policy
Your personal information is extremely important to us. Through SSL encryption and strict security measures, ik777 keeps your information protected at all times.
Introduction & Scope
ik777 ("we", "our", "platform") operates a safe and reliable online gaming service for users in Bangladesh. This privacy policy explains what kind of personal information we collect when you use the ik777 website, how we use it, and how we keep it secure.
This policy applies to the ik777 website, its mobile version, and all related services. By registering on our platform or continuing to use the service, you are considered to have agreed to the terms of this privacy policy.
Only individuals aged 21 or older may use ik777's services. We do not knowingly collect information from minors; if any such information comes to our attention, we will delete it immediately.
What Information We Collect
ik777 collects only the information needed to provide you with the best service and to ensure the security of your account. The types of information we collect are described in detail below:
Identity Information
Full name, date of birth, national identity card number (where applicable), username, and password.
Contact Information
Email address and mobile number — used for account verification and important notifications.
Financial Information
Transaction history, deposit and withdrawal details, and information related to bKash / Nagad / Rocket / Upay / bank transfers.
Technical Information
IP address, browser type, operating system, device identification data, and cookie data.
Usage Information
Time spent on the platform, pages visited, gaming history, and information about betting patterns.
Purpose of Data Use
ik777 uses collected information only for specific and lawful purposes. The main purposes for which we use your information are listed below:
- To complete account creation, management, and verification processes.
- To properly process deposits, withdrawals, and other financial transactions.
- To ensure account security and to prevent fraud or unauthorized access.
- To provide 24/7 customer support and resolve complaints.
- To monitor and implement responsible gaming policies.
- To improve platform services and add new features.
- To comply with applicable laws and regulations and to meet regulatory requirements.
- To deliver personalized bonus offers and promotional benefits (only with your consent).
Cookies and Similar Technologies
Cookies and similar tracking technologies are used on the ik777 website. Cookies are small text files stored in your browser that retain information about your visit.
We primarily use three types of cookies:
- Essential Cookies: These cookies are necessary to maintain login sessions and ensure the core functionality of the site.
- Performance Cookies: These help improve the service by analyzing which parts of the site are used most.
- Preference Cookies: These remember your language preferences and other personalized settings.
You can disable non-essential cookies through your browser settings. However, disabling certain cookies may cause some features of ik777 to not work properly.
Sharing Information with Third Parties
ik777 does not sell your personal information or distribute it to third parties without permission. However, information may be shared in certain specific situations:
- Service Provider Partners: With payment processors (bKash, Nagad, Rocket, Upay, bank transfers), game operators, and technology infrastructure providers — only the information necessary for them to carry out their designated functions.
- Legal Obligations: In response to court orders, lawful requests from law enforcement agencies, or other legal requirements.
- Corporate Restructuring: In the case of a business merger or acquisition, where the new authority will be bound to follow the same privacy policy.
- Fraud Prevention: When required for investigations into fraud, money laundering, or other illegal activities.
All third-party partners who process your information are bound by strict confidentiality agreements with us.
Data Security Measures
ik777 applies industry-standard security technology to protect your information. The key features of our security infrastructure are:
- SSL/TLS Encryption: All data transmissions are secured through SSL encryption, preventing third parties from reading your information.
- Encrypted Database: All stored personal and financial information is kept in an encrypted state.
- Two-Factor Authentication: Two-step verification is available to add an extra layer of security to your account.
- Regular Security Audits: Our systems undergo regular security testing, and any vulnerabilities identified are resolved quickly.
- Access Controls: Only authorized staff may view user information, only for specific purposes and within defined limits.
- Firewall & Intrusion Detection: Advanced firewalls and real-time intrusion detection systems remain active at all times.
Data Retention Period
ik777 retains your personal information only for as long as it is needed. Generally:
- All profile information is retained for as long as your account remains active.
- Records of financial transactions are retained for a set period in accordance with legal and regulatory requirements.
- After account closure, personal information is securely deleted or anonymized once applicable legal obligations have ended.
- Information related to fraud or disputes may be retained until the relevant matter is fully resolved.
To request deletion of your information, please contact our support team at [email protected].
Your Rights and Choices
As an ik777 user, you have several important rights over your own information:
Right to Access
You may request to see what information we have stored about you.
Right to Correction
If there is any inaccuracy in your information, you may request a correction.
Right to Deletion
In certain circumstances, you may request that your information be deleted (except where required by law).
Marketing Opt-Out
You may request to be removed from promotional communications at any time.
Right to Portability
You may request a copy of the information we have stored about you.
To exercise any of the above rights, please contact our support team via live chat or by email at [email protected]. We will process your request within a reasonable time.
Protection of Minors
ik777's services are intended for adults aged 21 or older only. We do not knowingly collect personal information from any minor, and they are not permitted to access our platform.
If a parent or legal guardian becomes aware that their child has used our services, please contact our support team immediately. We will promptly delete the relevant information and close the account.
To learn more about responsible gaming, please visit our Responsible Gaming page.
Policy Changes and Updates
ik777 reviews this privacy policy from time to time and updates it as needed. Changes to the policy may occur due to service changes, the addition of new features, or legal requirements.
For significant changes, we will notify you in advance at your registered email and publish a clear notice on the website. Continued use of the platform after any changes will be considered acceptance of the updated policy.
If you have any questions about any changes, our support team is always ready to help.
Contact Us
Our support team is always ready to assist with any privacy-related questions or requests.
Live Chat Support
Talk to us directly in Bengali or English through our 24/7 live chat. Get quick answers to any privacy-related questions.
Chat NowEmail support
For detailed privacy requests or complaints, write to us by email. We will respond within a reasonable time.
Looking for answers to common questions? Visit our FAQ page or read our Terms and Conditions.